FAQ
1. What is SellYourPanties ?
SellYourPanties is a completely free platform allowing girls to create their seller profile, open their own shop and sell their erotic home-made products (panties, custom videos, liveshows) to clients from all over the world.
2. What is the SellYourPanties guarantee "100% money back guarantee" ?
SellYourPanties offers you a unique guarantee : to be satisfied or refunded.If you have an order dispute with your contact, you can ask for our intervention to help you resolve this dispute.
If, despite this, you do not find any agreement with your contact, refund conditions may apply.
This warranty does not apply to the contents of the Studio and is only valid if :
-The purchase was made via our secure payment system. It is also forbidden to use another secure payment system, under penalty of banishment
-The complaint takes place within a maximum of 30 days after the validation of the order
-The order delivered does not correspond to the exact object of the order. Any request from a Customer who has simply "changed his mind" on his order will not be accepted
-The order has never been received by the customer and the seller can not provide proof of shipment / tracking number
3. What is the enhanced SellYourPanties certification?
To satisfy clients and to fight more effectively against scams, but also to show our confidence and our thanks to the most faithful girls to the site, we have implemented enhanced certification.
Previously, the girls who had showed their identity documents were certified. This certification was innovative 5 years ago when we launched the site. Many other sites have since copied us, and with our experience we have also found that this criterion is no longer sufficient.
So we reinforced it with other criteria:
-Seniority: the girl must have more than one month of seniority as seller on the site
-Assessments: she must have more than 10 positive assessments of less than 1 year, and less than 2 (or 1%) negative assessments
-Activity: she must have been active recently, achieving 120€ minimum sales on the site over the last 30 days (which corresponds to about 4 sales, or 1 per week)
Advantages :
For clients, they know they can confidently buy from girls who have this certification.
For girls, it is a guarantee of quality and increased visibility, so more sales. It is also the insurance to be paid faster (your pot is credited on the first Monday after 7 days instead of 30). These are also other advantages: like see the registration date of other members.
4. I am a girl. How to sell? Is it anonymous?
To start selling, you must:
-Add photos to your public profile
-Fill your bank details in your private profile
-Validate that you are over 18 by providing us in your private profile a copy of the front / back of your National Identity Card (or Passport) + a photo where you have this document visible next to your face so we can recognize you
-Complete your Personal Terms of Sales in your public profile. These prevail over those of the site.
Once these documents are controlled by us (this can take up to 2 or 3 days), you are validated: you can start creating products for sale in your shop.
Your privacy is preserved: no visitor has access to your personal data that is encrypted on another fully secure server.
In addition, SellYourPanties's private chat allows you to get in touch with other members without revealing your personal email address.
Finally, for more anonymity, when you are paid, on your bank statement, the mention is ASAO, and not "SellYourPanties".
5. I am a girl. How much do I earn?
The use of the site is free for you.
You set your own price. You receive 100% of your price.
SellYourPanties is about promoting your panties on the Internet, putting you in relation with your clients, to allow you to be paid more easily and without revealing your identity, to pay bank fees to the cashing of your clients, moderating the site, securing your data, and many other services.
For the use of the SellYourPanties service, a 25% contribution to the website's costs is applied to your Clients.
Banks also apply to us a fixed commission : 0.25€
Important Information: this contribution is the lowest on the market. It includes VAT (20%) we pay to the State and the variable commission we pay to banks (very high on average in the "adult" market), in addition to the fixed commission we also pay to banks : 0.25€ per transaction.
6. I am a girl. How to be paid?
To be paid, you must fill in your IBAN and bank information in the dedicated part of your private profile. The message "Valid IBAN" should be displayed.
Thus, we can send payments directly to your bank account.
7. I am a girl. When am I paid?
When an order is validated, it appears in your "My account" page after a maximum delay of 6h.
On this page, you see your pot, credited by your sales and your affiliation gains.
These amounts are unlocked after a buffer period.
-If you are certified on the date when a sale is validated, the amount is unlocked in your pot on the 1st Monday after a period of 7 days
-If you are not certified on the date when a sale is validated, the amount is unlocked in your pot on the 1st Monday after a period of 30 days
-Gains of affiliation: certified or not, the amount of each gain is unlocked in your pot on the 1st Monday after a period 30 days
Why a lock of 7 or 30 buffer days? This is a security deposit, in case your client makes a claim. It is also due to the banks, who keep a guarantee deposit sometimes longer than the period when we transfer the funds to you.
On your "my account" page, you can see the dates when your sales and affiliate earnings will be unlocked in your pot.
Example:
-On March 1st, you have a sale of 120€ (wow!). You are not certified (you must achieve€ 120 sales over 30 days to become certified). You validate your sale on March 2nd (and become certified at the same time). The 120€ will be unlocked in your pot on April 2nd (the first Monday after 30 days from March 2nd).
-March 4th you have a new sale. 100€. You validate it the same day. The 100€ will be unlocked in your pot on the 1st Monday after 7d (because you are certified now) = March 12th.
-March 5th, your pot is 220€, fully locked. 100€ will be unlocked on the 12th, and 120€ will be unlocked on the 2nd of April.
Every Monday, we check the so far unlocked amounts in your pot.
If this amount exceeds 100€, an automatic transfer is proceeded to your bank account.
Otherwise, we wait until the following Monday, and so on, until it exceeds 50€.
Example:
It's Monday, March 12th. You have 220€ in your pot. 100€ are unlocked. You get a transfer of 100€. It's Monday, April 2nd. You get a new transfer of the 120€ that are now unlocked.
If a client makes a claim on one of your sales within 30 days, the amount of your sales is blocked until the dispute is resolved.
If the dispute is not resolved, the payment will not be credited to your pot, and the seller will be refunded.
For more privacy, when you are paid, the mention ASAO appears on your bank statement : not "SellYourPanties".
8. I am a girl. How to make an order?
Go to the "My sales" tab.
Click on a "sale" to display the details and update its status, responding to your client, filling in a postal tracking number (if solid item), by writing a positive appreciation thereafter.
When you have an order, you must validate it before midnight of the 4th day.
Example: order placed by your client on March 1st at 17:30. You must validate it before March 4 23:59.
Otherwise, if you have not accepted it, it is canceled.
If you accept the order, your Customer is charged and you will be paid.
Never carry out your order until you have validated it. That's the only way to make sure you get paid.
To ensure the satisfaction of your clients and increase your sales, try to respond to orders as quickly as possible, and do not forget to keep your clients informed by email.
Always keep a proof of shipments, as well as the tracking number. We will ask it to you in case of dispute. If you do not have it, we can not do anything for you.
9. I am a girl. How should panties be packaged and sent?
The pants you sell must exactly match the one shown on the picture of the product sold.
To preserve the freshness of the pants to your client, you must place it in a transparent and sealed plastic bag.
You must then place the bag in a discreet package on which you write the address of the client, with a tracking number, and send it directly to him.
We advise you to rather use shipments with tracking (proof in case of dispute package not received). Do not discard the tracking number. Take picture of package when sending.
If you do not have this proof, we will be obliged to agree with your Client if he claims not to have received his order.
10. I am a girl. Can I remove products from my shop?
Of course. Click on "edit" then "delete". You can remove an item for sale at any time.You can also "hide" a product or video, and unmask it later, if you want it to no longer appear to new clients, temporarily.
11. I am a girl. Do I have to report my income earned on SellYourPanties to taxes?
As an individual, you are perfectly free to resell your personal products that you no longer have the use of (like an old panties), without having to declare.
But if you buy panties for the purpose of reselling them, then your activity can be considered as a commercial activity, and you must declare your revenue.
Same for your videos, show webcams and phone calls.
So if you start selling regularly on SellYourPanties, your business can be considered as a commercial activity.
You must declare your revenue and consider having an appropriate legal status to fulfill tax and social obligations.
12. I am a girl. My photos
You must upload elegant photos of you.
The first photo in the list appears as cover photo.
Refused photos:
-Products photos are erased. Logically, they only serve to illustrate your products
-Stolen photos: any profile that uses stolen photos will be banned
-Photos with text: watermarks, website addresses, nicknames, promotional text
-Photos with obscene gestures
13. I am a girl. How to have the label "Featured"?
When you have the "Featured" badge, you appear at the top of the list. It means x5 more visits on your profile !
You have many ways to be "Featured" :)
-Sales : the best seller of the month is featured for 1 month. N°2 gains 2 weeks. N°3 gains 1 week.
-Reports: you earn 1 day "Featured" by reporting to us users who do not respect our Terms (attach a screenshot as prrof).
-Affiliation: 2 days per registrant (see FAQs)
-Videos for our Xhamster channel : 30 days "we love" if you send us a video that we will post on our channel (10min, HD, landscape format, without watermark)
-Check the webmaster's Café : there are many more tricks & tips to be featured !
It's very easy. Write us an email for more details.
14. I am a girl. What is the VOD Studio?
SellYourPanties gives you a space where you can upload your photos, videos, and audios for sale directly to your clients. This is the VOD Studio.
3 different viewing modes for selling :
-Downloads
-24h streaming: the buyer has access to the content for a period of 24 hours, provided that the content is accessible on SellYourPanties
-Unlimited streaming: the buyer has access to the content for an unlimited period, provided that the content is accessible on SellYourPanties
To keep control of your image, you can decide which viewing modes you offer to your clients.
For example, to avoid your videos / photos to be copied, you can decide that they are visible only in streaming (thus, hacking is more difficult).
You may ask SellYourPanties at any time to remove these contents if you wish.
Warning: in such case, you agree to refund your clients who have purchased these unlimited streaming content, if they claim it.
You must ensure for the contents you upload in your studio, like others elsewhere on the website, that people who appear in your contents are adults and that they have given you their consent for the distribution and sale of such contents.
On the other hand, this contents must of course be compliant with our TOS.
Beware, users who reproduce your content without your permission are liable to prosecution: the violation of an intellectual property right is punishable by 3 years in prison and by a fine of 300,000€ (penalties increased to 5 years in prison and 500,000€ fine if the acts are committed in an organized gang).
15. I am a girl. What are the Live Cams ?
This is your personal space from which you can broadcast live with your webcam.
Your cam room is public. You can chat with / or block Clients.
Finally, Clients have the possibility to tip you in order to reward / encourage you if the live cam pleases them.
16. I am a girl. How can I get gifts?
In your public profile, click on the link provided to open an account in our partner's shop.
Follow the instructions.
Then copy and paste the link into the dedicated field in your public profile.
Thus, by visiting your public profile, your Clients will be able to access your list and offer you gifts!
17. I am a client. How to buy on the site?
Our payment system is fully secured by our payment provider.
If you make a purchase via our secured payment system, you do not have to reveal your identity, or your bank details to the seller.
You have a wide range of payment methods.
Finally, for more privacy, just "VTC" (our payment processor) appears on you bank statement.
18. I am a client. Is it possible to make a special request to a girl?
If you want a special product from a girl, you can ask for it by Private Message.
However, the girl has the choice to accept or refuse to discuss it.
19. I am a client. How to become Knight of the Order of the Panties?
On the site, boys have free access to 2 different contacts per day.
They can also discuss with the girls with whom they have transactions in progress (30 days).
If a boy has 2 transactions in progress, he can chat daily for 30 days with these 2 girls + 2 other contacts.
The Knights of the Order of the Panties have an immense privilege : they have as many daily contacts as they wish.
Other privileges are coming.
To become a Knight, go to your "My Subscription" page.
20. I am a Client. My payment "does not pass". How to do it?
Often this is a refusal from your bank.
This means that with your credit card, you have reached an amount of expenses online, and at this threshold your bank blocks payments.
You can call them to ask to increase this threshold.
You can also wait 24h / 48h, and make a new attempt: there is a chance that it works again.
Do not hesitate to come back to us if the problem persists, we will remount it to our payment provider.
21. The Moderator is crazy !
The Concierge reads every evening the Terms and Conditions of the site before going to bed and consults the list of rogues who were banned because they did not respect the rules of the site...
In particular, he banishes:
-Those who request / accept payment off-site
-Those who communicate their contact to discuss off-site
-Those who request / accept paid sex
-Those who advertise for other sites
-Those who create multiple accounts, or are disrespectful with other members
22. Prohibited activities
Paid sex is prohibited.
Sale of products from the human body (urine, excrement, secretions, etc ...) is also prohibited.
Any user who makes such a proposal for sale will be immediately banned from the site.
Links to external sites: when we created SellYourPanties, we wanted girls to be able to link to their personal sites from SellYourPanties, because it's was a good way for them to attract more clients. However, for the sake of reciprocity, we asked for back links. Since then, we have encountered far too many abuses, some of them systematically forgetting this principle of reciprocity and tending to regard the site as an advertising medium and a spamming platform. Consequence: from now on, it is forbidden to refer or link to any other site, personal or not, from SellYourPanties. The moderation team reserves the right to delete all links and references inserted on the site.
Any request / acceptance of payment or contact off-site are obviously prohibited.
It is not possible to communicate your contact (for example Skype), only in the case of an order, already validated.
We advise you to consult our T&Cs to know all the prohibited activities.
And in particular, the uploading on the website of contents showing minors, inciting to prostitution, to human trafficking or to unconsented sexual relations.
And in particular, the uploading on the website of contents showing minors, inciting to prostitution, to human trafficking or to unconsented sexual relations.
23. How to report an offending profile?
In order to help the good atmosphere on the site, if you see an offending profile, please report it to to concierge@sellyourpanties.com, enclosing a screenshot as a proof.
24. Security and communication of personal e-mail addresses
Following a large number of complaints, to limit the risk of harassment of unscrupulous users, it is forbidden to communicate on SellYourPanties your e-mail address to any other user of the site.
The moderation team reserves the right to delete the e-mail addresses inserted on the site.
25. Are your personal data and photos protected?
SellYourPanties takes the problem of privacy very seriously and adheres to the principles the protection of personal data.
This means that SellYourPanties does not communicate any of your data to external sites or partners.
26. What are appreciations? How to write one?
You can write an appreciation for each purchase made via our secured payment system. This can be done from your page "My sales / My purchases", by clicking on the order in question, when order is accomplished: you will find a link to write an appreciation. Attention, you have a delay of 30 days from the date of the validation of the order to do it.
27. Negative assessments
Very rarely, misunderstanding can lead to a negative experience.
In such a case, above all, discuss with your interlocutor and be polite. We are adults. This will resolve the situation in the vast majority of cases.
If, however, you do not succeed, the negative appreciation must relate exclusively to the order, and NOT to the person.
It must be written in a courteous, objective and well-argued manner, exclusively with factual arguments.
If you introduce insults or vulgarity in your appreciation, you will be banned.
It does not matter if you receive a negative appreciation. This one does not judge you, but is just about one order. It will not prevent you from selling or buying in the future.
28. I have a certified appreciation that has disappeared...
When a member of the site deactivates his account or is banned, the appreciations he has written are no longer counted and disappear from the site.
That's why you can sometimes realize that you have an appreciation that has "disappeared".
29. Skype, Snap, Kik, Insta & Co
It is authorized to communicate your contact to a client or a girl.
THE ONLY CONDITION: this must be done as part of a product, already paid.
Once the payment of the product is validated by the seller, you can communicate your contact!
30. What are the "moods"?
By clicking on the logo of the site (computer), you reach a "Café" with all the last news from the users of the site.
These news are called "moods".
There are 5 types of moods:
-Moods: how are you today? Want to say something?
-Livecam events: girls show their next available schedules for liveshows
-Promotions: girls offer special reductions on their products
-New products: every time a girl creates a new product
-New profile photos: every new photo added to a profile is published in the moods
You can filter the types of moods you want to see.
Eventually, you are able to select whom you want to see moods (click "Add to favorites").
Hence, there is a general Café, with moods from all. And you have also your personal Café, where only your moods are displayed.
31. Publish your moods on Twitter
When publishing moods, the goal, of course, is to make yourself visible in the Café to make you known.
Even stronger, we offer you the possibility to connect your Café to your Twitter account: thus, without any effort, all the content of your Café will be posted automatically on your Twitter account, with a link to your profile / content, to attract even more fans!For this, go to "My Settings". Click on the "Connect to Twitter" button. That's all !You also have the option, in "My settings", to allow us to publish your moods on our Twitter accounts, for even more impact!
32. What are affiliation earnings? Who are my "God children"?
Girl or client, by accessing your "God children" page, your personalized affiliation link is displayed.
Communicate it to your friends, post it on the internet: every time a person registers on the site via your link, he becomes your God children.
You earn 5% of its expenses and sales for 6 months from registration.Thus, a God children can bring you up to 400 or 500€!
In addition, for girls, you are placed 2 days at the top of the list "Featured" for each God children. You gain visibility on the site!
For the "Featured" placement, I do the count at the end of the month, manually, and place you the corresponding number of days.
On the page "My God children", you can see the nicknames of your God children, when they registered, and write to them a welcome message.
Check your page regularly, to welcome them.
Warning: for the registration to work, the God children has to access to the site for the 1st time exclusively via your link.
Thus, if you communicate your link to a friend, tell him/her to delete his cookies and history on his browser before clicking on your link, otherwise he/she may have already come and his registration will not be linked to you.
For more fun, you can customize your affiliation link to any page. So, you can link to one of your videos for example, or your Studio page.To generate an affiliation link, simply add "?referral=your user number" at the end of the url of the page to which you want to link, making sure that only one "?" is present in the final link.
For example, if the 1118 user wants to create an affiliation link pointing to his profile, the affiliate link will be: "https://www.sellyourpanties.com/user/1118/natashavtc?referral= 1118".(you see your user number in the url of your profile).
33. What are notifications?
In your chat zone, you have a "notifications" tab.
These allow you to see:
-who visited your profile
-which made you a purchase
-who is interested in one of your specialties (your Customer has visited the page but did not buy: it's up to you to convince him to buy you the specialty)
-when you have a new appreciation
-when you have a new (lle) God Child
34. How to disable my profile?
If you want to deactivate your profile, go to "My private profile".Then click on "Disable".
Keep your password and nickname : these will be asked if you want to reactivate your profile by logging back into the site.
35. Complaint to remove content
If you are depicted in content and want Seller to remove it from the site, please contact : dpo@sellyourpanties.com
36. I have another question ...
Do not hesitate to contact us by email at concierge@sellyourpanties.com!